Services / Knowledge bases
A knowledge base that answers from your own documents
Your team keeps asking the same questions, and the answers are buried in PDFs, Google Drive, Notion and old emails. I build an assistant that answers from your own documents, shows where each answer came from, and says so when it doesn't know.
Good fit if
- New staff take weeks to learn where everything is
- The same few people answer the same internal questions every day
- Your policies, SOPs or product docs live in many different places
What you get
- Your documents gathered, cleaned and indexed (Drive, Notion, PDFs, websites)
- An assistant that answers with links to the exact source
- Access in Slack, Teams, a web page, or inside Claude and ChatGPT
- Permissions so people only see what they're allowed to see
- Automatic updates when documents change
Examples
Policy answers
"Can we refund a customer 45 days into an annual plan?" answered in seconds with the exact policy section linked.
Staff onboarding
New hires ask the assistant instead of interrupting senior staff. It answers from SOPs and past project notes.
Sales support
Sales reps get accurate answers on product details, pricing rules and security questions while on calls.
How it works
Free working demo
Tell me what eats your team's time. I build a small working version on your real tools or docs, so you see it before you pay anything.
Fixed-price build
If you like the demo, I build the full version for a fixed price: 50% to start, 50% on delivery. You own the code, accounts and data.
Care
For $300 a month I keep it tested, fix what breaks when your tools change, and make small improvements.
Questions
Will it make things up?
It is built to answer only from your documents, show sources, and say it doesn't know when the answer isn't there. I test it on your real questions before handover.
Where is our data stored?
On your own accounts wherever possible. Documents are not used to train AI models; I use providers and settings that guarantee this.
How many documents can it handle?
From a few dozen to tens of thousands. Price depends mostly on how many sources and how messy they are, not on volume.
See it working before you pay
Tell me what takes your team the most time. You'll get a free working demo in about two days.